Help Center

Need help?

Find clear answers to move your money with peace of mind.

Tips for moving your money

Simple answers to help you make the most of Kash every day.

Payments and collections

How to get paid with a Kash Link

Transfers

How to make your first transfer

Account and verification

How to reset your password if you've forgotten your login details

Frequently asked questions about Kash

How do I send money with Kash?

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Is Kash secure?

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Does Kash charge a fee for transfers?

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Browse by topic

Your Kashtag is your unique username on Kash. You choose it when you sign up, and it’s how people find you to send you money, without needing to share your account number or ID.

Account and verification

Everything you need to create, manage, and verify your account.

Card

Activate, use, and manage your card from the app.

Limits and fees

Know the amounts, fees, and costs before moving money.

Payments and collections

Pay, get paid, and share links easily from the app.

Security and fraud

Protect your account and report any transactions you don't recognize.

Technical issues

Simple solutions when something won't load or isn't working.

Transfers

Send and receive money hassle-free with Kash.

Move your money

Create your kashtag

And start moving your money all across Central America.

Kash