Privacy policy

At Kash, we recognize the importance of your privacy. We are committed to respecting your privacy and protecting the confidentiality of the personal information you provide to us.

The term Personal Information refers to the information we collect about you through your use of the financial products and services we provide. Personal Information does not include information that is publicly available.

We extend this privacy protection to all individual and business users who maintain an ongoing relationship with us through the various applications and services we develop.

Sources of Information

We may collect information from the following sources:

  • Information you provide through our applications.
  • Information received through applications, requests, and other forms.
  • Information gathered from your interactions with our platforms or responses provided while receiving customer support.
  • Information shared through conversations conducted via communication channels made available to users.
  • Information provided through surveys conducted by members of the BAC Group.
  • Information relating to transactions carried out with us or with companies within the BAC Group.

Information Required to Use the Kash App

To use the Kash Application, we may request personal information and information related to the debit cards that you intend to use as payment methods for transactions. This information is collected solely to verify your identity and validate the existence and ownership of the payment cards.

Confidentiality, Security, and Integrity of Personal Information

We restrict access to your personal and financial information to employees, contractors, and authorized personnel who require such information to provide products and services to you.

We maintain physical, electronic, and procedural safeguards designed to protect your Personal Information in accordance with applicable laws, regulations, and industry standards.

We will not disclose any Personal Information about our customers or users except as described in this Privacy Policy or as otherwise permitted or required by law.

Disclosure of Information

Kash will disclose Personal Information only under the following circumstances:

  • With your express authorization;
  • When required by applicable law or regulation;
  • In response to a valid order, request, or mandate issued by a competent governmental, regulatory, or judicial authority.

User Responsibilities

When using our applications and services, we recommend that users observe the following security practices:

  • Never enter sensitive information, including passwords, usernames, or debit card details, on shared computers or mobile devices that do not belong to you.
  • Do not share your Kashtag, passwords, usernames, authentication codes, or account credentials with others.
  • If using a personal computer or mobile device in a public place, never leave the device unattended or unsecured.
  • When your session is complete, ensure that you properly close the Kash application and any customer support chat windows before leaving the device.

Limitation of Liability

Kash assumes no responsibility for any loss, unauthorized access, or misuse of information resulting from a user's failure to take reasonable measures to protect their personal data, credentials, devices, or account access information.

By using the Kash Application and related services, you acknowledge and accept your responsibility for maintaining the security of your information and accounts.